No refunds will be made if we terminate your hosting or other services due to violation of our Acceptable Use Policy or any other violation of our Terms and
Conditions, except as may be provided therein. This does not affect your statutory rights.Credit on your account cannot be refunded and must be used for purchases
There is no specific refund policy. 99Software offer a 15 day evaluation account ( order evaluation account email@example.com ) that should be used to
evaluate and test the Services before purchasing. If you are not 100% satisfied after purchase we will change that server for 2 Times If then your issue
stand steel we will refund your 50% of payments.
In connection with obtaining Services, you agree that you will:
1. 99 SOFTWARE is responsible to resolve all the software issues on your computer NOT hardware issues.
2. We will use commercially reasonable efforts to provide the support to you. Our experience shows that most issues can be corrected as a result of close cooperation between you and the technician. Please listen carefully to the technician and follow the technician's instructions.
3. You understand and agree that 99 SOFTWARE shall under no circumstance be responsible for any lost or corrupted software or data*. 99 SOFTWARE strongly recommends that you at all times maintain a complete data backup and disaster recovery plan.
The 99 SOFTWARE Plans require at least a twelve month commitment and are only refundable within 30 days of subscription. Payment would be fully refunded if for any reason you are not wholly satisfied with the service, we will make every effort to resolve the issue. If you are still not satisfied with the service, we offer a money back policy as follows:
We have a 30 days money back policy with following terms and conditions.
1. 100 percent of plan price will be refunded, if claimed within 30 work days of subscribing the plan.
2. No refund after 30 work days of subscribing the plan.
3. You have all the prerequisites which were required to resolve the problem and still the Issue was not resolved.
4. Request for a refund will not be accepted if you face any hardware issues on your computer after getting our service.